Alan Hughes, Clinical Director of Primary Services, with team members from The Grove Veterinary Group.
Fakenham-based veterinary practice The Grove Veterinary Group has been awarded ‘Hospital’ status by the Royal College of Veterinary Surgeons (RCVS). This prestigious accreditation is awarded to veterinary practices which, in the opinion of the RCVS, provide a higher level of service to their patients and owners, including, for instance, offering 24 hour onsite availability of a veterinary team; the use of the latest technology and equipment and the employment of highly-trained staff. It is the only veterinary practice in North Norfolk and the Brecks to have achieved this recognition.
Grove Veterinary Group, based on Holt Road, has recently completed a £1 million refurbishment to create a state-of-the art hospital environment for its patients, their owners and staff. In addition to carrying out all the usual routine care owners expect for their pets, its specialist staff and new technology they can call on means that Grove is also a regional centre of excellence for orthopaedics, spinal surgery and ophthamology.
Commenting on the achievement of Hospital status, Alan Hughes, Vet and Clinical Director, said: “This is a big moment for us and we are so proud to have been awarded this accreditation. It is the culmination of 18 months’ work by the whole team during the refurbishment. At the final stage, we were subjected to a detailed five hour inspection by a senior member of the RCVS to ensure that our standard of work and facilities fully met the standard. It was a nerve-wracking day!
“The award of Hospital status is the icing on the cake. It gives us the satisfaction of knowing that we are doing the very best for our patients, offering the best diagnostic and treatment facilities and on-going care. It gives our clients confidence that, whether we are carrying out routine work here at Fakenham or at our surgeries in Dereham and Swaffham, or handling more complex cases, they have access to the highest level of veterinary care available in practice in the country.
“We look forward to meeting new clients and their pets in the months ahead and showing them the wonderful facilities we can now offer here at Grove.”
The Grove Veterinary Group can be contacted on 01328 862137. It is based at Holt Road, Fakenham, Norfolk NR21 8JG