Based at our Hamilton depot is a team dedicated to the service and supply to veterinary practices in Scotland. Supporting the depot is a team of local van drivers, local territory management and local customer services to ensure there is always a friendly face and voice to meet all the practices’ needs”.
The focus on Scotland is lead by Nigel Clare (0777 564 2233), the company’s Northern Sales Manager who has worked for many years from the Borders to the Highlands and Islands and knows the practices well.
“I know from my own experience that business in Scotland is built on relationships, just as much as negotiating a good deal,” says Nigel Clare.“Practices want to know that you understand their needs and that you will be there for them today, tomorrow and into the future. This is why we are have made this investment, for the long term”.
“NVS can bring considerable expertise, with high service levels, new technology and new business tools. We are proud that we have lead innovation and competition in the rest of the UK and reinvested in the veterinary profession. But it is what we do for Scottish practices that will make the difference here. Consolidation in the Scottish wholesaling market over recent years has meant that there has been limited choice for the veterinary practice. We believe we can offer a competitive alternative”.
NVS believe that now is the time to invest in the future of the veterinary profession. “What is clear is that competition always be with us,” says Martin Roach. “It is those practices who understand where they add value for their clients and focus their resources on continual improvement that will grow and prosper. Our role is to help them make more profit for reinvestment to achieve their goals.”
Orderline Dept - Scotland Contact Details Opening hours: |
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