The Veterinary Practice Management Association is hosting 2 regional meetings in July, open to anyone with an interest in veterinary business. The first of these takes place in Wendover, Buckinghamshire on the 9th July from 2pm – 5.30pm. Utilities are the topic and the talks will take in telecoms, gas and electricity management. The second meeting will be held at Uxbridge College, London the following day, 10th July from 2pm – 4.30pm. Topics include how to take full advantage of the internet and updates on health and safety and employment law. Both meetings host networking sessions where attendees can mix and share experiences and learnings.
Andrew Craven from Merlin Telecoms kicks off the first meeting which promises to bring attendees bang-up-to-date with the latest advances in telecommunications technology. No longer just a tool to speak to your clients, when implemented with staff training and modern equipment, the technology is able to enhance client experience and optimise practice efficiency. The thorny subject of out of hours provision will also be looked at with a discussion of technological solutions to provide back up support.
Following a networking session over tea and coffee, where attendees can meet others in similar roles, the second session focuses on gas and electrical utilities. Always an entertaining speaker, David Cooper from Full Power Utilities gives his top tips on how to get the best deal from your suppliers. With markets ever-changing, David cuts through the jargon, and points you to the best deals and how you can make efficiencies in your usage.
First up at the London meeting is health & safety and employment law expert Mike Woolnough from Peninsula. Mike will give attendees an outline of H&S and employment best practices and highlight watch-outs where mistakes are commonly made. Royal Canin’s Lee Danks will then lead a discussion on whether you and your practice really are making the most of the internet and the opportunities that it offers. The fast moving world of the internet often makes it feel like stepping in to the unknown and Lee will demonstrate how it can be easily harnessed for the betterment of your practice.
Registration forms can be obtained at www.vpma.co.uk/education/cpd.html or by phoning the secretariat on 07000 782324. The sessions are excellent value for money, costing just £12+VAT for VPMA members and £18+VAT for non-members.